Business to Business Online Discussion Board
I worked with Rachel on behalf of a technology client which was entering the b2b market and seeking the perspectives of small business owners about existing and future products. Rachel drove the project, provided excellent client service, and delivered a very comprehensive report on time and budget.
Paul O’Leary, Director, Pursuit Public Relations July 2020
Online Discussion Board or Bulletin Board Research
We engaged with TSMR to investigate how our new products would be received by different demographics and nationalities. The information we received was invaluable to decide which factors were important to which type of consumer. We also tested our packaging and marketing materials and have since altered them based on the market feedback.
Katherine Reardon, Waitaki Biosciences
Patient Satisfaction Research
The touchscreen survey is customised and adapted to suit the specific needs of the Medical Centre. Minimal staff input saves time and minimises bias. The patients find the process simple and non-threatening. Post survey evaluation reports are timely and professionally presented, providing a credible resource for the practice team to review and expand on the services provided. Having used TSMR surveys on numerous occasions, we will continue to recommend this invaluable resource across our General Practice client base.
Sue McBrearty & Isabelle Stackhouse, South Island Practice Management Ltd
Database Collection at The Food Show
We have used TSMR's database collection services this year for the first time. The project included the lease of 6 touchcomputers set up to gather a database at The Food Show in Wellington. As a first time user, we found the whole process very easy and streamlined compared to our previous system. Rachel was very supportive throughout the project and easy to reach after hours. This responsiveness made a huge difference to our very stressed team. I also love Rachel's dedication to finding the right solution and working through options. We have booked TSMR for additional shows in 2016.
Kathleen Andree Wiltens, Group Marketing Manager, North Port Events Ltd
Parliamentary Visitor Research
Thank you for helping to make our Open Day a success. I appreciate your professionalism, attention to detail and promptness. A great product, and excellent service. I received positive feedback about the reports (not just the results), and in particular about the speedy turnaround. It was great to have you here on the day, and I will most certainly be recommending you and the kiosks to people in the future.
Chris Tracey, (former) Manager, Visitor & Support Services Branch, Parliamentary Service
Running over 3 days meant I was able to take my time and answer the questions with care, and login numerous times when it suited me.
We tested our packaging and marketing materials and have since altered them based on the market feedback.
Thank you for the opportunity to be a part of this innovative approach! I really enjoyed it.